Bike Fleet Operations
Rider deployment, bike availability, maintenance coordination, replacement planning and operational readiness.
UAE Logistics and Last-Mile Operations
Operations Lead
Zaheer U Din Sajjad
Bike Fleet, Last-Mile Delivery and 3PL Operations
Operations leader with 8+ years of UAE experience across rider deployment, bike fleet management, multi-aggregator operations, KPI and SLA control, compliance, capacity planning and business continuity.
LIVE OPERATIONS VIEW
ACTIVE
8+Years UAE Experience
400+Fleet Network Managed
97%Rider Compliance
6Aggregator Platforms
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Zaheer U Din Sajjad
Operations Lead
About
Operations leadership built around execution
I lead last-mile and 3PL operations with a strong focus on bike fleet performance, rider deployment, service quality, compliance and stakeholder coordination.
My experience covers daily operations control, shift planning, capacity management, KPI review, escalation handling and business continuity across multiple delivery platforms.
Operations Leadership
Bike Fleet Management
KPI and SLA Management
Multi-Aggregator Operations
Route and Capacity Planning
Compliance and Risk Control
Core Expertise
Manager-level operations capability
Only the areas most relevant to Operations Lead and Operations Manager roles.
01
Last-Mile Operations
Daily execution across shifts, stores, zones, rider attendance, online hours, order performance and escalations.
02
KPI and SLA Management
Performance review, gap identification, corrective actions, compliance tracking and service-level protection.
03
Multi-Aggregator Management
Coordinating different operating models, dashboards, policies, client expectations and deployment requirements.
04
Route and Capacity Planning
Shift design, peak-hour coverage, replacement capacity, zone balancing and business continuity planning.
05
Team Leadership
Leading supervisors, captains and riders through clear accountability, coaching, escalation control and structured follow-up.
Professional Journey
Operations experience across UAE logistics
A career path covering transport, courier, delivery, supply chain and multi-aggregator operations.
Jan 2026 to Jun 2026
Operations Lead
Cheetah Delivery Service
Led last-mile operations across multiple aggregator zones with ownership of deployment, KPI and SLA performance, compliance and escalations.
Jan 2025 to Jan 2026
Operations Supervisor
Cheetah Delivery Service
Built SOPs, recruitment pipelines, deployment frameworks and performance systems for the Abu Dhabi operation.
Aug 2023 to Dec 2024
Supply Chain Team Lead
Tanker App
Managed a 3PL network of 400+ vehicles across recovery, towing, tankers and mobile service units.
May 2019 to Feb 2023
Operations Coordinator
Bolt Delivery Service
Coordinated daily operations for 397 riders and drivers across scheduling, deployment and performance tracking.
Feb 2018 to Apr 2019
Operations Supervisor
Flash Courier Service
Supervised courier teams, route execution, daily targets and policy compliance.
Feb 2016 to Apr 2017
Team Supervisor
VC Transport Company
Managed transport staff, route planning, shift scheduling and vehicle maintenance coordination.
Platforms Managed
Multi-aggregator exposure
Experience managing operational requirements across major delivery and service platforms.
Amazon
Careem Food
Noon Minutes
Keeta
Hala Park
Americana
Contact
Let’s discuss logistics operations
Open to Operations Lead and Operations Manager opportunities across Abu Dhabi, Al Ain and Dubai.